By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
In no event shall Kaleido Lamps or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Kaleido Lamps's Internet site, even if Kaleido Lamps or a Kaleido Lamps authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Kaleido Lamps's web site could include technical, typographical, or photographic errors. Kaleido Lamps does not warrant that any of the materials on its web site are accurate, complete, or current. Kaleido Lamps may make changes to the materials contained on its web site at any time without notice. Kaleido Lamps does not, however, make any commitment to update the materials.
Kaleido Lamps has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Kaleido Lamps of the site. Use of any such linked web site is at the user's own risk.
Any claim relating to Kaleido Lamps's web site shall be governed by the laws of the State of California without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Online Returns & Exchange Policy
Returns or exchanges due to size, color, or faulty workmanship are available for 14 days from the date of purchase. Shipping charges shall be paid by the customer in return of the lamp. To return your product, you should mail your product to: 197 East Campbell Avenue California US 95008
Exchanges (if applicable):
We only replace items if they are defective or damaged within 14 days. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 197 East Campbell Avenue California US 95008.
Original Invoice must accompany merchandise in the orgiianl package in order to issue a return or exchange.
Lamps returned after 14 days are not subject to refund.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
In-Store Returns & Exchange Policy
Due to the fact that all orders are handmade to the buyer's request... ALL custom orders are not returnable.
However within seven (7) days, under certain circumstances, you may bring in your product and with a manager’s approval, we will give you store credit.
We only replace items if they are defective or damaged within seven (7) days.
(Tan Le, (408)429-8973, email@example.com)
Currently, we do not offer returns to any orders purchased in our store.
Exchanges (if applicable):
We only replace items if they are defective or damaged within 7 days. If you need to exchange it for the same item, please bring your item to: 197 East Campbell Avenue California US 95008.
Disclaimer: Our lights are meant to be any other light. They will provide brightness. However, when and if customizing your light, please keep in mind the colors you pick. Some color combinations may not allow a lot of light to be exposed.